http://blogs.isixsigma.com/RSS2.asp?action=full Six Sigma Blogs at the iSixSigma Blogosphere en-us Copyright 2004-2009 iSixSigma blogosphere@isixsigma.com blogosphere@isixsigma.com iSixSigma Blog 1.0.5 Fri, 20 Nov 2009 14:44:13 -0800 60 http://www.sixsigmacompanies.com/archive/triz_with_ellen_domb.html Fri, 23 Oct 2009 10:41:40 -0800 http://blogs.isixsigma.com/archive/innovation_gone_bad_here_we_go_again.html Wed, 15 Apr 2009 04:00:00 -0800 http://blogs.isixsigma.com/archive/thinking_the_unthinkable.html Tue, 14 Apr 2009 09:36:21 -0800 http://blogs.isixsigma.com/archive/the_financial_crisis_when_profits_win_over_building_customer_value.html Sun, 05 Apr 2009 10:10:14 -0800 http://blogs.isixsigma.com/archive/good_evening_would_you_like_some_nimawashi_with_that.html Mon, 30 Mar 2009 18:09:55 -0800 http://blogs.isixsigma.com/archive/six_sigma_intelligence_status_report.html Thu, 26 Feb 2009 18:06:26 -0800 http://blogs.isixsigma.com/archive/hitting_target.html Tue, 13 Jan 2009 10:39:06 -0800 http://blogs.isixsigma.com/archive/thriving_on_chaos.html Tue, 25 Nov 2008 06:32:55 -0800 http://www.sixsigmacompanies.com/archive/six_sigma_meets_it_at_mckesson.html Mon, 16 Jun 2008 13:08:21 -0800 http://blogs.isixsigma.com/archive/looking_for_inspiration.html Sat, 31 May 2008 14:49:04 -0800 http://blogs.isixsigma.com/archive/innovation_and_six_sigma.html Thu, 08 May 2008 22:01:00 -0800 http://blogs.isixsigma.com/archive/total_innovation.html Tue, 01 Apr 2008 01:37:34 -0800 http://www.sixsigmacompanies.com/archive/lucky_kat_six_sigma_for_kids.html Fri, 28 Mar 2008 12:42:40 -0800 http://blogs.isixsigma.com/archive/revisiting_henry_ford.html Fri, 28 Mar 2008 06:05:11 -0800 http://blogs.isixsigma.com/archive/the_ipod_did_not_come_from_a_focus_group.html There is now a variety of websites devoted to various hacks for the iPhone to overcome shortcomings in the original product and software design, or enable entirely new functions. While it’s likely that customers who would be interested in hacking their iPhones represent a small subset of Apple’s customer base, this is a highly innovative group. Will Apple take advantage of these efforts? After all, what better way to build future releases with killer features than to allow your customers to run wild and create them on their own? Time will tell. It is intriguing that despite being one of the most innovative companies in the world, Apple’s customers can still find ways to better Apple’s products. Your company probably knows more about what is possible than most of your customers; but the lesson I take away from the Apple example is this: some of our customers know a lot more than we do, and we ignore them at our peril. The concept of customer innovation is not exactly new – Harvard Business Review published an article on it in 2002 – but it does seem to be garnering more attention these days. But how many firms are still relying on the “tried and true” methods of developing products, or worse, adopting a “we know best” position and internally designing products and services with little to no input from actual customers? I think Deming said it best in this line: “It is not necessary to change. Survival is not mandatory.”]]> Mon, 03 Mar 2008 06:00:00 -0800 http://blogs.isixsigma.com/archive/banking_on_risk.html Sun, 17 Feb 2008 10:45:47 -0800 http://blogs.isixsigma.com/archive/a_quality_bubble.html Sat, 12 Jan 2008 12:32:57 -0800 http://blogs.isixsigma.com/archive/how_to_approach_improve.html Fri, 04 Jan 2008 03:50:26 -0800 http://blogs.isixsigma.com/archive/innovation_on_tap.html Tue, 11 Dec 2007 03:07:35 -0800 http://blogs.isixsigma.com/archive/eco_efficiency_at_the_server_farm.html Mon, 26 Nov 2007 18:25:08 -0800 http://blogs.isixsigma.com/archive/elevating_strategic_relevance_understand_and_inform_strategy_implementation.html Sun, 25 Nov 2007 18:18:21 -0800 http://blogs.isixsigma.com/archive/when_variation_is_your_friend.html Fri, 23 Nov 2007 03:00:00 -0800 http://blogs.isixsigma.com/archive/elevating_the_strategic_relevance_of_process_excellence.html Fri, 19 Oct 2007 14:00:00 -0800 http://blogs.isixsigma.com/archive/lean_adoption_in_the_housing_industry.html Wed, 05 Sep 2007 18:58:51 -0800 http://blogs.isixsigma.com/archive/open_source_business_intelligence_outside_the_scope_of_six_sigma.html Sun, 29 Jul 2007 17:29:15 -0800 http://blogs.isixsigma.com/archive/innovation.html Fri, 27 Jul 2007 06:00:50 -0800