About Blogger: Charles McKinney

Charles McKinney is a Senior Director of Standards and Quality with a large financial services institution. Charles leads a department that develops policies and standards, performs compliance monitoring, and undertakes quality assurance and process improvement as part of a compliance oversight regime. His role includes championing use of Six Sigma to improve the quality of information management and other processes that support regulatory compliance.

Charles began his career in management consulting and gained exposure to Six Sigma in 1999. He is a Certified Six Sigma Black Belt by the American Society for Quality and a Master Black Belt. Charles held engagement management and practice development roles with "Big 4" and boutique consultancies. He delivered process improvement, program management, internal control and regulatory compliance services to banking, financial services, technology and public sector clients. He lives in Reston, VA.