About Blogger: Sue Kozlowski

Susan F. Kozlowski, MSA, MT(ASCP)SBB DLM, CSSBB(ASQ)
Manager, Performance Improvement, Henry Ford Hospital and Health Network, Detroit, MI

Sue is a performance improvement expert currently working on improving patient throughput for the flagship hospital of a regional health system.

Coming from the clinical laboratory, Sue became a Wave I Black Belt in 2003. She has completed numerous projects involving ER, OR, inpatient length-of stay, and physician offices. She is also President of Lean Learning Solutions, LLC, which provides consultative expertise in Lean Six Sigma education and training. Sue maintains connections with her roots as an Adjunct Associate Professor at Wayne State University, lecturing on laboratory management topics. An active member of the American Society for Quality, she serves on the Program Committee for ASQ-Detroit and is the leader for the ASQ Subcommittee which is developing the Body of Knowledge for Team and Workplace Excellence. In her spare time, she enjoys speaking at local and national conferences, especially those with all expenses paid.

The alphabet soup above? Master of Science in Administration; Medical Technologist (American Society for Clinical Pathology), Specialist in Blood Banking, Diplomate in Laboratory Management; and then Certified Six Sigma Black Belt from the American Society for Quality. (The theory being that you can’t really have too many letters after your name.)