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5 July 2006 by Sue Kozlowski
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Charlton Heston was a Black Belt

What was really written on those stone tablets that Charlton Heston held in "The Ten Commandments?"

The Ten Commandments For Six Sigma Black Belts in Healthcare

I. Thou Shalt Have No other Goal than to Serve the Welfare of the Patient, by Process Improvement using Data Analysis or Lean Tools as Thou Needest.

II. Thou Shalt Not Worship any Particular Form of Statistical Analysis Above All Others, nor Bow Down to any individual Quality Expert’s Trademarked Methodology.

III. Thou Shalt Not Take the Name of Thy Computer in Vain, for Thy Computer is a Jealous Computer, Visiting the Iniquity of the Users upon the Third and Fourth Generation of Them that Hate it; but Shewing Mercy unto Them that Love it, and Follow its User Manuals, and Call IT Support when Needed.

IV. Remember the Days of Rest, and Keep them Holy: Thou Shalt Not Think About Work on these Days, so as to Maintain Thy Sanity, and Promote Clear Thinking when Thou Dost Return to They Labors.

V. Honor Thy Master Black Belts and Senseis, and All Who Impart Knowledge and Understanding, that Their Days may be Long upon the Land and Because Thou Never Knowest When Thou Wilt Need a Letter of Reference.

VI. Thou Shalt Understand the Principles of Each Statistical Method and Test that Thou Doest, so that Thy Hypothesis Testing and Thy Graphical Analysis Shall Be Accurate and Have Acceptable Confidence and Power.

VII. Thou Shalt Keep Informed About New Methods through Continuing Education, Membership in Professional Organizations, and Reading of Thy Professional Journals in Any Spare Time that Thou Hast.

VIII. Thou Shalt Not Falsify the Data, nor Manipulate Data to Achieve Thine Own Ends; neither Shalt Thou Bear False Witness Against Thy Fellow Belts, but Thou Shalt Truthfully Reveal the Situation to Thy Master Black Belt or Sensei in the Midst of Any Problem Investigation that Ariseth.

IX. Thou Shalt Not Covet Thy Fellow Black Belt’s Knowledge, but Shalt Strive to Achieve Thine Own Understanding of the DMAIC Process and Lean Concepts; and Thou Shalt Ask Questions when Thou Hast Them, and further Thou Shalt Ask for Help whensoever it is Needed to Fulfill These Commandments.

X. Thou Shalt Write, Speak, and Present in Order to Spread the Six Sigma and Lean Message, because Communication Eight Times Eight Ways is Thy Future and Thy Job Security.

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Leadership , Management
posted by Sue Kozlowski  at  8:37 AM ET | comments [3]


BLOG COMMENT

posted by  Meikah Delid 11 July 2006 at 2:58 AM ET
Very interesting post, Sue! Very clever of you to have come up with The Ten Commandments of Six Sigma. May I trackback this for my future post? But shouldn't it be Moses and not Charlton Heston? =D
 


posted by  Sue Kozlowski 11 July 2006 at 7:16 AM ET
Thanks for your comment, certainly you can trackback.

I did consider an alternate title, however did not want to assume that other people would have the same sense of humor about this as I did! In any case, if Moses was a Black Belt:

His project was DEFINED "from above" so he didn't do any VOC surveys. As a matter of fact, his focus group told him that they needed to keep that Golden Calf.

He didn't have to MEASURE anything - there were 10 commandments that were infinitely repeatable and reproducible, so no Gage R&R was needed.

He didn't have to ANALYZE the data - it was more of a lean project, to provide a checklist to do the right things in the right way.

He did have quite a challenge in the IMPROVE phase, but was helped along by his Project Sponsor.

He didn't get to oversee the CONTROL phase, and I think everyone would agree that there have been a lot of challenges along the way for the team to "sustain the gains."

So was Moses a Black Belt? Interesting thought to ponder!!!

 


posted by  Meikah Delid 11 July 2006 at 10:09 PM ET
Nice one, Sue! *claps* Moses indeed has the full support of an omniscient Master Black Belt, or shall I say, a super Project Champion. :-D
 

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